How it works

Rent bikes in more than 50 German cities!

You can rent up to 4 bikes with one account​.

Sign up one-time and ride our bikes all over the world.

 

1. Sign up for free

Website

Go to

Registration

App

Get the nextbike app and register via smartphone

Terminal

No phone on hand? Register directly at the terminal.

Hotline

Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.

Verify your account

  • Upon confirming your payment method, you will be charged 1€. This 1€ is your starting credit, you can use it for your first ride.

  • After debit via credit card your customer account will be activated immediately. Debitting via credit transfer may take up to four days. You can change your means of payment anytime.

2. Rent a bike

 Enter the bike number - receive the four-digit lock code - open the lock 

 

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Enter the bike number and press "rent"

Scan the QR-Code.

You will receive the four-digit lock code via the app.

Open the combination lock 

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Enter your customer information and bike number into the terminal and enter the bike number.

Receive the four-digit lock code at the terminal and via text message.

Open the combination lock.

 

    • You can use a single account to rent up to four bikes at once.

 

 

 

 

 

3. Return the bike

Lock the bike - select the appropriat station via app, hotline oder terminal - confirm your return

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ODER
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Push the bike into a bike dock 

A green light will confirm the return 

If there is no dock available, simply park the bike next to it and lock it with the combination lock. 

 

Confirm the return via app, hotline or terminal 

Bikes can only be returned at official station except for Deezernextbike Berlin, sz-bike Dresden und KVB-Rad Köln.

Further bikes can only be returned in the same city except for: metrophlradruhrFrankfurt/Offenbach am MainVRNnextbike.

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike