15.04.2022

The streets are yours!

Finally, finally it's getting warmer outside again! For all those who prefer to leave the bike in winter, now is the time to get back on it, because...  ... the streets are yours! Remember when you were a kid and you used to ride around the block with your friends? You were free and independent and that was an incredible feeling! Wasn't it?  Let's revive that feeling together and take back the space we need! Grab a nextbike and let the spring-like wind (hatchy!) blow...

25.03.2022

Please stay alert

Dear nextbiker*innen,  currently there is a worrying trend of vandalism on our bikes in Cologne. Within a few days we had to reduce our operating area already strongly.  Unfortunately we had to realize that this destructiveness can already be observed in other systems as well. Therefore we would like to inform and sensitize you:  Should you observe vandalism on our bikes, please contact the police immediately. This is not a trivial offense and the police are obliged to in...

10.03.2022

Change in annual subscription conditions

We would like to inform you that annual sunscriptions of German nextbike systems will no longer be automatically extended by another year in the future. This is our reaction to the amendment of Art. 1 No. 2 of the Fair Consumer Contracts Act of August 10, 2021, according to which a tacit contract extension is only possible to a limited extent. The changes apply to all current as well as newly booked annual subscriptions for German nextbike systems. You can view and change tariffs...

07.03.2022

Concessions for HCR subscribers

Starting in March, HCR Herne subscribers will be able to ride a standard bike for 30 minutes free of charge with metropolradruhr. Additional rental time will be charged in the basic rate.  To receive the benefit, add HCR under the menu item "Account settings" - "Wallet" and enter your subscription number.  "Schoko" and social tickets as well as the rental of cargobikes are excluded from the discount.  More information at metropolradruhr.de/en/partn...

28.02.2022

We're better together

We're better together!   Together with TIER, we are working towards the same mission and want to change mobility sustainably. Our goal is to make cities more liveable and to mobilize more people in an emission-free and flexible way.  For anyone who wants to take a test ride with a TIER, we have the perfect offer for new TIER customers among you. Riding a TIER is super easy and a lot of fun.  You've never taken a TIER before?  Then take the opportunity! Ge...

26.11.2021

Take your chance in our last Xmas raffle

We sweeten the pre-Christmas period with great prizes. Next weekend you have again the opportunity to win great prizes!  4th ADVENT  We give away a MacBook Pro from Back Market worth 3,600 € as well as three nextbike annual rates among all users rented a nextbike between 17.12.21 and 20.12.21 for at least 15-minute*.  To take part, simply leave your email address, which you also use in your nextbike account, on our landing page.  The Raffle will run from 12/17/2...

09.09.2021

Free ride for Christopher Street Day

Dortmund will be colourful again!   The CSD 2021 is coming up next Saturday, 11th September. Will you be there?  Then secure yourself a 30-minute free ride on the day of the event and enter the voucher code CSDDORT in your app before renting a bike. The voucher is valid on 11.09.2021 in Dortmund for one rental.  We wish you a colourful, exuberant day full of exciting encounters!

30.08.2021

Do you know the bike type filter?

Did you know? If you can rent different types of bikes in your city - for example normal bikes as well as cargo bikes - you can search for the desired bike type using the filter icon at the edge of the map. The icon only appears if the map section shows a system with different bike types.

05.08.2021

Free ride for Christopher Street Day

Essen will be colourful again!   The CSD 2021 is coming up next Saturday, 7th August. Will you be there?  Then secure yourself a 30-minute free ride on the day of the event and enter the voucher code CSDEssen in your app before renting a bike. The voucher is valid on 07.08.2021 in Essen for one rental.  We wish you a colourful, exuberant day full of exciting encounters!

29.07.2021

Free ride for Christopher Street Day

Duisburg will be colourful again!   The CSD 2021 is coming up next Saturday, 31 July. Will you be there?  Then secure yourself a 30-minute free ride on the day of the event and enter the voucher code CSDDUIS in your app before renting a bike. The voucher is valid on 31.07.2021 in Duisburg for one rental.  We wish you a colourful, exuberant day full of exciting encounters!

05.07.2021

nextbike and Aktion Baum

Being passionate cyclists, naturally, we love spending time outdoors. Fresh air and discovering nature in an active way are just two reasons that make us take the bicycle. But these are the crucial ones when it comes to our cooperation with Aktion Baum. For every monthly tariff, we donate 1 EUR to the non-profit organization to finance the planting of two seedlings in a German forest. Because nextbike thinks global, but acts local - and environmental protection should start at your own doorstep....

30.06.2021

New payment method

Now new in our app! Simply select, click and you're done. Simply add "Carrier Billing" as a new payment method in your account settings and safe €5 cashback. The amount for a rental or a tariff booking will be offset against your next mobile phone bill. Please note that it can take up to 48 hours before the cashback is visible in your customer account.  Have fun cycling! Conditions for participation: As a mobile phone customer with a Telekom, o2 or Vodafone fixed-term contra...

22.02.2021

Get on your bike and welcome spring!

The lockdown continues, but spring is finally here. ☀ Whether it's cycling to work, a tour with your boyfriend or girlfriend or a quick trip to the supermarket, use our nextbikes to cover your daily distances by bike. The good thing about it is that you can easily keep the social distance on our bikes, strengthen your immune system and are fast and climate-neutral on the road.

09.02.2021

There's no such thing as bad weather

Are you one of the intrepid ones who continue to ride our bikes despite the masses of snow? Chapeau! But please ride carefully and check the bikes before you get on it. The lock may be frozen due to the weather conditions, so even the best service won't help. We're looking forward to hearing your #Flockdown stories.

01.12.2020

Cargobikes in hibernation

Our cargobikes are hibernating during winter times and will be back for you next summer.

20.11.2020

Add you email address to your account

Help us to improve our communication and leave your email address in your customer account. This way we can reach you easily at any time, without having to ring you out of an important meeting or wait for the mail. Don't worry, you will only receive emails from us if we need to reach you because of a problem. Have you subscribed to our newsletter yet? Keep yourself informed about nextbike, current campains and interesting news from the world of cycling. After you have completed your email ad...

07.10.2020

Get free minutes with your Deezer premium account

Subscribers to Deezer now enjoy free minutes with nextbike Germany-wide. With the Deezer advantage, you can rent bikes for 30 minutes free of charge twice a day in more than 50 cities*. The cooperation runs until 30 June 2021 and applies to all users of a paid Deezer service (Premium, HiFi, Family, Student). *The concession is valid in the following cities: Augsburg, Baden-Baden, Berlin, Bonn, Dresden, Düsseldorf, Erfurt, Frankfurt a.M., Freiburg, Gießen, Hannover, Karlsruhe, Kassel, Köln, La...

01.10.2020

Reminder tariff change

Dear metropolradruhr customers. A few weeks back we announced the tariff change for metropolradruhr from October 1st on. Here are all changes at a glance: Basic rate for standard bikes The majority of all rentals takes less than 15 minutes. Therefore we adjust the billing cycle. From October 1st onwards, rentals at the basic rate will be charged at 15-minute intervals. The basic rate for cargobikes in Bochum will remain the same. metropolradruhr monthly rate The previous conditions re...

03.09.2020

Tariff change with metropolradruhr

Dear metropolradruhr customers. For ten years we have been offering our service at low prices which have been unchanged for five years. But we too must adapt to market changes and the associated price and wage increases. Thus from October 1st new conditions will apply. All changes at a glance: Basic rate for standard bikes The majority of all rentals takes less than 15 minutes. Therefore we adjust the billing cycle. From October 1st onwards, rentals at the basic rate will be charged at 15-...

17.08.2020

Now new: MOBIbike in Dresden

Today, together with Dresdner Verkehrsbetriebe AG (DVB), we are launching the new bike sharing system for Dresden under the name MOBIbike. 1000 smartbikes of the latest generation will then be available around the clock. The rental bikes can now be rented at 14 MOBIpoints. They are supplemented by areas where flexible return is possible. All sz-bike customers are automatically transferred to the new system. DVB subscription customers have the first 30 minutes of each ride free of charge and...

14.07.2020

Cargobikes for Bochum

Some of you have surely already discovered them - the Cargobikes in Bochum. Until the end of September there will be one Cargobike each available at a total of 10 stations to transport bigger things.

10.07.2020

Mobile in the Bergisches Land

The Bergische e-Bike is here! As the very first e-bike sharing system it connects communities of a complete district - the Rheinisch-Bergische Land - with each other. The rental stations at the railway stations in Rösrath and Leichlingen were opened yesterday. In the next few weeks, stations in Bergisch Gladbach, Burscheid, Kürten, Odenthal, Overath and Wermelskirchen will follow.After we, together with RVK, made the Rhine-Sieg district on the left bank of the Rhine and the community of Weilersw...

02.07.2020

Info on the reduction of value added tax

For the next half year the value added tax is reduced by 3%. A good idea, but it involves a lot of technical and bureaucratic effort. We give you all a voucher for a 30-minute free ride instead of passing on pennies to you. Simply redeem the code 445344 in your customer account. The voucher will automatically be activated the next time you rent a bike. The voucher will also be added to existing free minutes.The voucher is valid until 31.12.2020 in all German cities except Usedom, Munich, Bre...

19.06.2020

Receive our newsletter and get 50% off the monthly rate

Subscribe now for our newsletter and receive 50% off the monthly rate in our next mailing. We will also provide you with fresh Nextbike news.How it works: Open your account settings via app Go to your profile Add your e-mail address and activate the newsletter hook at the bottom of the page Confirm the registration by clicking on the verification link in your e-mail inbox Done!

11.05.2020

Nextbike launches in Bielefeld

If Bielefeld exists, then from now on only with us! Since last weekend you can also rent our bikes there under the local name flowBie Siggi. Get all information about the system on nextbike.de/bielefeld.

06.05.2020

Improved feedback options

We have improved our feedback function in the nextbike app! Now it's even easier to report defective bikes or problems with your rental. Just select the broken bike component or one of your rentals and provide additional details if necessary. You can access the support options via the corresponding menu item or by clicking on one of your rentals.

30.04.2020

Campaign ended

The free ride campaign with the support of the Regionalverband Ruhr and the Verkehrsverbund Rhein Ruhr has been ended for the time being. Journeys with metropolradruhr will be billed normally again. For those who want to continue to use metropolradruhr 30 minutes per rental free of charge: simply book the monthly rate for 10 € and off you go! More information is available under Prices.

17.04.2020

Subscribe to our newsletter

Subscribe to our newsletter and never miss any promotions, system news or personal cycling statistics. Enter your e-mail address in your customer account and register for the newsletter via Account settings -> Profile.

02.04.2020

Lock does not open?

You want to rent a bike, the frame lock does not open and reopening via the app does not help either? Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.Check this in your app afterwards.

24.03.2020

Rent our bikes for free

Together with the Regionalverband Ruhr and the Verkehrsverbund Rhein Ruhr, we have decided to offer the next 10.000 rentals within the metropolradruhr area free of charge. Until presumably 19th April the first 30 minutes per rental are free. The return regulations at stations will continue to apply. The discount applies for the first bike only if several bikes are rented at the same time. The possibility of transmission of the coronavirus via surfaces is estimated to be very low. Nevertheless, ...

16.03.2020

Operation runs normally!

For the time being our rental service runs on a regular basis in all German cities. Current information about the state of affairs can be found here in the news section.Stay healthy and all the best!

10.03.2020

250 new bikes for Duisburg

The fleet replacement in the metropolradruhr area is in full swing. Since yesterday 250 new bikes are rolling through Duisburg, which can be easily rented and parked via the app. The bikes can be returned by simply closing the frame lock.Please note that bikes in Duisburg can still only be returned to stations.We wish you a lot of fun with our bikes!

03.02.2020

Get the nextbike Playlist

You love singing while cycling and need new input? Get the nextbike playlist on Spotify or Deezer. We collected some songs for you that address our most favourite means of transport. So check it out!

19.11.2019

Where to find your transaction history

You want to know if charges have already been beditted or refunds have already been made or you want to download your invoices? Log in to your customer account via www.nextbike.de. Under ->Account status you can see all transactions at a glance.

18.11.2019

New bikes for Dortmund

New bikes have been rolling through Dortmund for a few days now. As elsewhere in the metropolradruhr area, we have replaced part of the old bike fleet. Please note that handling, i.e. renting, parking and returning bikes, differs slightly from handling bikes with combination locks. Here you can read how the new bikes with frame locks work. The rent and return regulations remain unaffected by this. Bikes still have to be returned to stations. If you return your bikes away from stations, you will ...

06.11.2019

Avert a fee for improperly returned bikes

You have received 20 € fee for an improper return outside the flexzone or away from stations? Not everything is lost yet and you can still avert the fee. What do you have to do?Go back to the bike and rent it again. Don't do this remotely as the lock will open automatically for some bike types. The old rental will simply continue and the improper return fee will be deleted. return the bike properly now. Also good to know: successive rentals of the same bike by the same customer are merged to...

22.10.2019

3 new cities for nextbike Slovenia

In Slovenia you can now rent our bikes in three more cities, now a total of seven. Welcome to the family Štore, Zreče and Slovenske Konjice.All nextbike countries and cities can be found at nextbike locations.

16.10.2019

Automated fee for improper returns

Dear customers,we are very happy that you accept the new bikes so well. We were very happy about your positive feedback. The simplified return process has unfortunately caused many customers not to return the bikes to official stations as required. This means that you as a customer will have fewer bikes available at the usual stations and it causes great effort to collect all those bikes again. Therefore the fee of 20€ will now be imposed automatically. You will be informed by text message, Push...

04.10.2019

1000 new bike!

New bikes have been rolling through Mülheim, Essen, Dortmund and Bochum for a few days now. Have you seen them?What changes now?Not much. You can rent the bikes as usual via the app, but beware: the lock opens automatically. So don't rent the bikes from a distance.To return the bike, place it at a station as usual. Push it into the stand and wait for the return confirmation, but leave the frame lock open. If no stand is free, place the bike next to the station and push the small lever on the fra...

26.09.2019

Return all bikes to stations

metropolradruhr is a station-based system. Please always return the bike at the designated stations. If no stand is available, please park in the bike next to the station. If a bike is returned outside of a station, a fee of 20€ will be charged.For more information, please see How it works.

11.09.2019

Pay with Paypal and secure your 5€ driving credit!

Pay now your nextbike rides comfortably with PayPal and you will get a credit of 5€. Just klick here and follow the instructions: Prerequisite is that you have deposited Paypal as a means of payment with us. In the customer account you can do this very easily in the Account settings under Change "Payment type".

11.09.2019

After the summer is before the summer

You can't let go of the summer yet or can't wait for the next one? Anticipation makes it easier. Be inspired on EuroVelo by numerous long-distance cycle paths throughout Europe and already plan your tour for next summer.

26.08.2019

Note on damage claims

Please do not park or return our bikes directly next to parked cars! When parking the bikes, make sure that they do not obstruct anyone and cannot damage anything. If an inconveniently parked bike falls over and damages e.g. a parked car, nextbike might be obliged to communicate the customer data of the last user to clarify the facts. For more details please refer to our Data protection leaflet.

20.08.2019

Activate Push Notifications

Activate Push Notivications for your nextbike app in order to receive current information on your rental status.

06.08.2019

Hello Havirov / CZ

All good things are 3! With the start in Havirov / CZ a few days ago already three cities of our neighbour belong to the nextbike family. Best of all: in Havirov, thanks to the support of the city, the first 15 minutes per rental are free for everyone. For more information click here: nextbikeczech.com/havirov.

07.05.2019

nextbike at a monthly rate

Did you know?For only 10 € per month the first 30 minutes per rental are included in all German cities (except Bremen, Nuremberg and Usedom). Book the monthly rate in the app and start cycling for less. The rate can be cancelled montly and will otherwise be extended automatically. More information under nextbike.de/prices or on the respective pricing website of the cities.

03.05.2019

Nextbike offers e-CARGObikes for the first time

In Norderstedt, Nextbike customers can look forward to electrical support while riding. From now on 15 e-cargobikes are available under the name "e-TINK". The electric cargobikes supplement the already existing offer of normal Nextbikes as well as cargobikes. The engine supports up to a maximum speed of 25 kilometers per hour. With the cargobikes for example two children up to an age of seven years or purchases can be transported. The best for you: the first half hour ride per day is free. The...

18.04.2019

NEW: the Monthly Rate Germany

Spring has just arrived and we've got something new for you: the monthly rate for all German cities*. For 10€ a month you get the first 30 minutes of each rental for free. Get more information on nextbike.de/prices. How can you book this tariff? Open your nextbike app and click on 'Account settings', open 'Subscriptions' and choose 'Monatstarif Deutschland' and click on 'book tariff'. *not valid in Bremen, Nuremberg and Usedom.

13.03.2019

Rent our bikes easily using Samsung Bixby

Samsung users in Germany can now rent our bikes via the voice-powered digital assistant Bixby. Simply say ‚Where can I find a bike nearby?‘ or ‚I want to return my bike.‘ and Bixby takes over.

07.03.2019

Launch in Prostějov / CZ

A few days back we launched a new bike sharing system in the Czech city Prostějov which is also the start in our 26. country that you can rent nextbikes in. Find all local information on nextbikeczech.com/prostejov.Prostějov won't be the only Czech city as more are already on one's blocks.