How it works

1. Sign up for free

Website

Go to

Registration

App

Get the nextbike app and register via smartphone

Hotline

Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.

Verify your account

Upon confirming your payment method, you will be charged 1€. This 1€ is your starting credit, you can use it for your first ride.
After debit via credit card or verified Paypal account your customer account will be activated immediately. Debitting via credit transfer may take up to four days. Debitting via credit transfer may take up to four days. You can change your means of payment anytime.

2. Rent & Return

Rent a bike

Rent a bike easily via app: scan the QR-code or enter the bike number. The frame lock opens automatically, so never rent a bike from afar. You can also rent bikes by calling our hotline: +49 (0) 30 69205046. You can use a single account to rent up to four bikes at once.

Park a bike

You can park your bike without stopping the rental. Activate the park mode in your app. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

Return a bike

Return your bike at any official station within the metropolradruhr service area. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped.

Mobile apps for nextbike

About us

nextbike is Europe’s bike share leader. We are getting more and more people on our bikes by making them a natural part of urban mobility. As pioneers, we have been developing sustainable bike sharing systems for over 14 years. We are currently active in over 200 cities, including Berlin, Warsaw, Glasgow, Cologne, Budapest and Riga. Worldwide we offer nextbikes as a complement to bus & train, e.g. in the USA, New Zealand and India. Our business model is based on cooperations with cities, public transport providers, universities and consumer brands. Together we make our cities even more livable and bike sharing a bit smarter every day.

Contact

nextbike GmbH

Erich-Zeigner-Allee 69-73

04229 Leipzig

Service: +49 (0) 30 69205046

E-Mail: kundenservice@nextbike.de

How it works

1. Sign up for free

Website

App

Hotline

Verify your account

2. Rent & Return

Rent a bike

Rent a bike easily via app: scan the QR-code or enter the bike number. The frame lock opens automatically, so never rent a bike from afar. You can also rent bikes by calling our hotline: +49 (0) 30 69205046. You can use a single account to rent up to four bikes at once.

Park a bike

You can park your bike without stopping the rental. Activate the park mode in your app. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

Return a bike

Return your bike at any official station within the metropolradruhr service area. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped.

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike

About us

Contact

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