Help us to improve our communication and leave your email address in your customer account. This way we can reach you easily at any time, without having to ring you out of an important meeting or wait for the mail. Don't worry, you will only receive emails from us if we need to reach you because of a problem. Have you subscribed to our newsletter yet? Keep yourself informed about nextbike, current campains and interesting news from the world of cycling. After you have completed your email ad...
Subscribers to Deezer now enjoy free minutes with nextbike Germany-wide. With the Deezer advantage, you can rent bikes for 30 minutes free of charge twice a day in more than 50 cities*. The cooperation runs until 30 June 2021 and applies to all users of a paid Deezer service (Premium, HiFi, Family, Student). *The concession is valid in the following cities: Augsburg, Baden-Baden, Berlin, Bonn, Dresden, Düsseldorf, Erfurt, Frankfurt a.M., Freiburg, Gießen, Hannover, Karlsruhe, Kassel, Köln, La...
Dear metropolradruhr customers. A few weeks back we announced the tariff change for metropolradruhr from October 1st on. Here are all changes at a glance: Basic rate for standard bikes The majority of all rentals takes less than 15 minutes. Therefore we adjust the billing cycle. From October 1st onwards, rentals at the basic rate will be charged at 15-minute intervals. The basic rate for cargobikes in Bochum will remain the same. metropolradruhr monthly rate The previous conditions re...
Dear metropolradruhr customers. For ten years we have been offering our service at low prices which have been unchanged for five years. But we too must adapt to market changes and the associated price and wage increases. Thus from October 1st new conditions will apply. All changes at a glance: Basic rate for standard bikes The majority of all rentals takes less than 15 minutes. Therefore we adjust the billing cycle. From October 1st onwards, rentals at the basic rate will be charged at 15-...
Today, together with Dresdner Verkehrsbetriebe AG (DVB), we are launching the new bike sharing system for Dresden under the name MOBIbike. 1000 smartbikes of the latest generation will then be available around the clock. The rental bikes can now be rented at 14 MOBIpoints. They are supplemented by areas where flexible return is possible. All sz-bike customers are automatically transferred to the new system. DVB subscription customers have the first 30 minutes of each ride free of charge and...
Some of you have surely already discovered them - the Cargobikes in Bochum. Until the end of September there will be one Cargobike each available at a total of 10 stations to transport bigger things.
The Bergische e-Bike is here! As the very first e-bike sharing system it connects communities of a complete district - the Rheinisch-Bergische Land - with each other. The rental stations at the railway stations in Rösrath and Leichlingen were opened yesterday. In the next few weeks, stations in Bergisch Gladbach, Burscheid, Kürten, Odenthal, Overath and Wermelskirchen will follow.After we, together with RVK, made the Rhine-Sieg district on the left bank of the Rhine and the community of Weilersw...
For the next half year the value added tax is reduced by 3%. A good idea, but it involves a lot of technical and bureaucratic effort. We give you all a voucher for a 30-minute free ride instead of passing on pennies to you. Simply redeem the code 445344 in your customer account. The voucher will automatically be activated the next time you rent a bike. The voucher will also be added to existing free minutes.The voucher is valid until 31.12.2020 in all German cities except Usedom, Munich, Bre...
Subscribe now for our newsletter and receive 50% off the monthly rate in our next mailing. We will also provide you with fresh Nextbike news.How it works: Open your account settings via app Go to your profile Add your e-mail address and activate the newsletter hook at the bottom of the page Confirm the registration by clicking on the verification link in your e-mail inbox Done!
If Bielefeld exists, then from now on only with us! Since last weekend you can also rent our bikes there under the local name flowBie Siggi. Get all information about the system on nextbike.de/bielefeld.
We have improved our feedback function in the nextbike app! Now it's even easier to report defective bikes or problems with your rental. Just select the broken bike component or one of your rentals and provide additional details if necessary. You can access the support options via the corresponding menu item or by clicking on one of your rentals.
The free ride campaign with the support of the Regionalverband Ruhr and the Verkehrsverbund Rhein Ruhr has been ended for the time being. Journeys with metropolradruhr will be billed normally again. For those who want to continue to use metropolradruhr 30 minutes per rental free of charge: simply book the monthly rate for 10 € and off you go! More information is available under Prices.
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You want to rent a bike, the frame lock does not open and reopening via the app does not help either? Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.Check this in your app afterwards.
Together with the Regionalverband Ruhr and the Verkehrsverbund Rhein Ruhr, we have decided to offer the next 10.000 rentals within the metropolradruhr area free of charge. Until presumably 19th April the first 30 minutes per rental are free. The return regulations at stations will continue to apply. The discount applies for the first bike only if several bikes are rented at the same time. The possibility of transmission of the coronavirus via surfaces is estimated to be very low. Nevertheless, ...
For the time being our rental service runs on a regular basis in all German cities. Current information about the state of affairs can be found here in the news section.Stay healthy and all the best!
The fleet replacement in the metropolradruhr area is in full swing. Since yesterday 250 new bikes are rolling through Duisburg, which can be easily rented and parked via the app. The bikes can be returned by simply closing the frame lock.Please note that bikes in Duisburg can still only be returned to stations.We wish you a lot of fun with our bikes!
You love singing while cycling and need new input? Get the nextbike playlist on Spotify or Deezer. We collected some songs for you that address our most favourite means of transport. So check it out!
You want to know if charges have already been beditted or refunds have already been made or you want to download your invoices? Log in to your customer account via www.nextbike.de. Under ->Account status you can see all transactions at a glance.
New bikes have been rolling through Dortmund for a few days now. As elsewhere in the metropolradruhr area, we have replaced part of the old bike fleet. Please note that handling, i.e. renting, parking and returning bikes, differs slightly from handling bikes with combination locks. Here you can read how the new bikes with frame locks work. The rent and return regulations remain unaffected by this. Bikes still have to be returned to stations. If you return your bikes away from stations, you will ...
You have received 20 € fee for an improper return outside the flexzone or away from stations? Not everything is lost yet and you can still avert the fee. What do you have to do?Go back to the bike and rent it again. Don't do this remotely as the lock will open automatically for some bike types. The old rental will simply continue and the improper return fee will be deleted. return the bike properly now. Also good to know: successive rentals of the same bike by the same customer are merged to...
In Slovenia you can now rent our bikes in three more cities, now a total of seven. Welcome to the family Štore, Zreče and Slovenske Konjice.All nextbike countries and cities can be found at nextbike locations.
Dear customers,we are very happy that you accept the new bikes so well. We were very happy about your positive feedback. The simplified return process has unfortunately caused many customers not to return the bikes to official stations as required. This means that you as a customer will have fewer bikes available at the usual stations and it causes great effort to collect all those bikes again. Therefore the fee of 20€ will now be imposed automatically. You will be informed by text message, Push...
New bikes have been rolling through Mülheim, Essen, Dortmund and Bochum for a few days now. Have you seen them?What changes now?Not much. You can rent the bikes as usual via the app, but beware: the lock opens automatically. So don't rent the bikes from a distance.To return the bike, place it at a station as usual. Push it into the stand and wait for the return confirmation, but leave the frame lock open. If no stand is free, place the bike next to the station and push the small lever on the fra...
metropolradruhr is a station-based system. Please always return the bike at the designated stations. If no stand is available, please park in the bike next to the station. If a bike is returned outside of a station, a fee of 20€ will be charged.For more information, please see How it works.
Hop on Hop of! The new CallyaDigital with Vodafone GigaPower. And the freedom to cancel monthly. 10 GB data volume in the excellent 4G I LTE network from Vodafone for only 20€ per month. Only available online at Vodafone.de.
Pay now your nextbike rides comfortably with PayPal and you will get a credit of 5€. Just klick here and follow the instructions: Prerequisite is that you have deposited Paypal as a means of payment with us. In the customer account you can do this very easily in the Account settings under Change "Payment type".
You can't let go of the summer yet or can't wait for the next one? Anticipation makes it easier. Be inspired on EuroVelo by numerous long-distance cycle paths throughout Europe and already plan your tour for next summer.
Please do not park or return our bikes directly next to parked cars! When parking the bikes, make sure that they do not obstruct anyone and cannot damage anything. If an inconveniently parked bike falls over and damages e.g. a parked car, nextbike might be obliged to communicate the customer data of the last user to clarify the facts. For more details please refer to our Data protection leaflet.
Activate Push Notivications for your nextbike app in order to receive current information on your rental status.
All good things are 3! With the start in Havirov / CZ a few days ago already three cities of our neighbour belong to the nextbike family. Best of all: in Havirov, thanks to the support of the city, the first 15 minutes per rental are free for everyone. For more information click here: nextbikeczech.com/havirov.
Did you know?For only 10 € per month the first 30 minutes per rental are included in all German cities (except Bremen, Nuremberg and Usedom). Book the monthly rate in the app and start cycling for less. The rate can be cancelled montly and will otherwise be extended automatically. More information under nextbike.de/prices or on the respective pricing website of the cities.
In Norderstedt, Nextbike customers can look forward to electrical support while riding. From now on 15 e-cargobikes are available under the name "e-TINK". The electric cargobikes supplement the already existing offer of normal Nextbikes as well as cargobikes. The engine supports up to a maximum speed of 25 kilometers per hour. With the cargobikes for example two children up to an age of seven years or purchases can be transported. The best for you: the first half hour ride per day is free. The...
Spring has just arrived and we've got something new for you: the monthly rate for all German cities*. For 10€ a month you get the first 30 minutes of each rental for free. Get more information on nextbike.de/prices. How can you book this tariff? Open your nextbike app and click on 'Account settings', open 'Subscriptions' and choose 'Monatstarif Deutschland' and click on 'book tariff'. *not valid in Bremen, Nuremberg and Usedom.
Samsung users in Germany can now rent our bikes via the voice-powered digital assistant Bixby. Simply say ‚Where can I find a bike nearby?‘ or ‚I want to return my bike.‘ and Bixby takes over.
A few days back we launched a new bike sharing system in the Czech city Prostějov which is also the start in our 26. country that you can rent nextbikes in. Find all local information on nextbikeczech.com/prostejov.Prostějov won't be the only Czech city as more are already on one's blocks.
It's only february but our order books are full already. To meet the high demand we commissioned the Sachsenring Bike Manufacture with mounting a part of our bikes parallel to our own production site.We are looking forward to the cooperation and also to provide or customers bike sharing in new cities.
Due to construction work that will take about two years we have to remove the station 7505 at the Philharmonic hall in Essen. We are currently searching for an alternative location.
You only know our general website nextbike.de? There's a website to every nextbike scheme around the world providing specific information about tariffs and functioning. Find the information you need: nextbike.de/locations.
Our bikes will be available all winter through in order to carry you from A to B - no winter break in any German cities. Moreover our bikes are perfectly equipped for the dark time of the year. There´s no such thing as bad weather, so get on our bikes and ride!
It's hard to believe that our latest photo shoot in the golden autumn is not that long ago. Meanwhile the cold weather arrived. On our Flickr account you can have a look at the latest results of the ECObike shootings in Leipzig and Hamm.
You're fluent in Spanish or Italian and like to work in an international company? We got the perfect job for you then!Become part of our international team in Leipzig as project manager or operations manager. Find all vacant positions on nextbike.de/jobs.
The Basque metropolis Bilbao just got another sustainable public transport system. In the very north of Spain we - together with the transport company Sagalés - launched our currently biggest e-bike scheme Bilbaobizi which provides 450 e-bikes at 40 stations.In 2019 nextbike will further realize e-bike schemes in Germany and internationaly.
Together with the Student Union of the University of Hamm-Lippstadt we get those two cities on the bike. Especially around student hotspots but also around the city you can now rent and return bikes at official stations. Students get the first 60 minutes for free. How? Check it out.
Due to construction work station 7110 Bermuda 3Eck / Konrad-Adenauer-Platz in Bochum is temporariliy closed. As soon as work has been completed the station will be available again.
On Tuesday, 18th. September we launched our new bike sharing system in Mönchengladbach in cooperation with our partner Santander Consumer Bank AG. The bikes can be rented with any nextbike account and cost 1€ /30 minutes at basic rate.More Information on nextbike.de/mönchengladbach.Photo from right to left: Mayor Hans Wilhelm Reiners, Head of Public Policy Santander Consumer Bank AG Sebastian Fairhurst, City Manager Dr. Gregor Bonin and Head of Sponsoring nextbike GmbH Jan Gewinner.
This week we launched our second bike sharing system in the Ukraine. No one else but Kiev's major Vitalo Klitschko and our CEO Ralf Kalupner were there to open the scheme.Find more information about nextbike Kiev here.
From now on you can rent and return bikes at three new stations in Essen. And here they are:CorneliastraßeUrsulastraßeZweigertstraße / Goethestraße
Our colleagues from nextbike UK together with the University of Surrey just launched the new scheme in the south of England. From now on 50 bikes are available at 8 stations. Find more information about the scheme here.
MVG-Rad keep rolling! The bike sharing system of the Munich public transport company MVG is operated by nextbike and can score yet another success.After recently being commissioned to expand the scheme by 2000 bikes and the administrative district of Munich we are now able to record the millionth rental as well a the 100.000. customer. We can't wait to see what else this year might bring.